Below are excerpts from letters written by some of our customers – they have experienced our relationship based service first hand. If you would like to learn more about Trulending, contact us, or take a moment to review some of the customer comments below. These testimonials are all from real customers. If you would like to speak to any of them regarding their experience with Trulending Mortgage, please let us know and we would be happy to put you in contact with each other. We look forward to hearing from you!
My mom and I have used Trulending Mortgage four separate times, for both refinancing and new home purchases. My mom’s first experience with Trulending was during the mortgage crisis of 2008. She had a flexible interest rate and she was no longer able to afford the payments. She contacted countless mortgage lenders and nobody even offered to help her until she reached out to Trulending. Lalin was able to find a solution and we were able to keep the property. If we had not found Lalin there is no way we would have been able to keep that house.
Most recently, we purchased a new house and refinanced an existing property that closed at the same time. Lalin and his team are absolutely fantastic to work with. They always were prompt to answer any of the questions we had and were very responsive. Lalin would always make sure things were handled as soon as possible and that we met all the tight deadlines that come up during the home buying process. We both highly recommend Trulending to everyone whether you are a first time buyer, need to refinance to afford lower payments, or are purchasing your dream home. We will never be using anyone else with our future home loan needs.
– Katie Glenn
I first contacted Lalin 4 years ago to check if it was worth to refinance my home at the time, Lalin was really honest and told me to wait a little due to my situation and the good fixed rate I currently had. I really appreciate the honesty and I really started to trust him.
When it finally was time for me to refinance, I of course contacted him right away. Let me tell you that even if my refinance was not the most easy (due to an issue with the Building I live in) Lalin and Sharon were always there to assist me and give me support and helped me on every step of the process. They were always super nice and never made me feel bad to ask those “Dumb” questions that not finance people can have. If you want very professional and caring people, don’t look around more and choose Lalin and his team. I guarantee you won’t regret and will do yourself a favor.
– Olivier Christmann
Thank you so much for the beautiful wines you sent our way, we have to say, working with you was such a pleasure. You always got back to us right away with our email questions and we noticed how caring you were about our loan.
We promise, anyone we know that needs a new or re-finance, we will send them your way. You made the transaction so simple for us.
– David and Donna Horn
I highly recommend using TruLending Mortgage, due to their expertise, responsiveness and professionalism. I have a handful of financing and refinancings with TruLending and will use them again on the next opportunity.
– Dan Wakumoto
I wanted to refinance my home and wasn’t sure really how to proceed and with whom. So many options, but when I got a referral from someone I trusted, I know I would most likely be in good hands and Lalin along with Sharon proved that. I would like to thank them for they’re honesty and professionalism and for helping me through this process with the utmost patience. All the information I needed was giving to me quickly and simply, so I wasn’t confused or frustrated. I would recommend this great team to anyone.
– Alpa Mistry, Los Angeles
Lalin and Sharon at Trulending are the best! Used them for my initial mortgage and re-financed through them recently. I had an amazing experience both times and would recommend them any day! Very happy customer:-))
Thanks again for everything!
– Munit Yilma, Los Angeles
My wife and I just refinanced with Trulending, and the experience was great. Lalin made sure to communicate with me almost on a daily basis in regards to the pricing and the rates. The market was moving up and down and we were able to lock the rate at the perfect time.
The entire process was smooth and we were able to close in a short period of time. Thank you Lalin and the Trulending team for a great experience.
– Jerome and Grace Holmes
I have known Lalin for over 15 years and he has refinanced several loans for me. Aside from his mortgage industry knowledge, one of the most calming things for me when referring friends/family is that I know his fees are fair.
– Milan & Andrea Jarolim, South Pasadena
Lalin and his team was fantastic throughout the process. As a repeat customer, he met and exceeded all of my expectations. I especially liked his responsiveness and direct responses to my questions.
– Dan Wakumoto, Pasadena
Lalin De Soyza of Trulending Mortgage helped me through a very difficult refinancing situation ending up with a most satisfactory loan and a great rate.
– Robert Murdoch, South Pasadena
Lalin and Sharon,
Laurie and I are both impressed that you have to deal with this every day! Yikes. We are grateful for all of your help and your time and the attention that you gave us. Hopefully, you get the chance to unplug and unwind and we both wish you a Happy Thanksgiving.
– Bill and Laurie McIntosh
Let’s face it – this mortgage business can be tricky. Lalin De Soyza and his team take the time to break things down so that they make sense and he explains what the numbers mean for my pocketbook both short and long term. He tells the TRUTH, which is more than I can say for some of the other guys. He is accessible, responsive and proactive. He even found an old item on my credit report that was removed with one easy phone call, which shot my credit score up 50 points and improved my rate! Don’t try to navigate your loan or refi without Lalin and Trulending Mortgage on your side – you’ll be glad you did!
– Ellen and Shai Immergut, San Diego
We were referred to Lalin and we are so glad we got in touch with him because he was the only one in the mortgage lending world who cared enough to follow through with the refinancing of our “underwater” home. Whether you are financing or refinancing, Lalin truly made the process easy. He was always available to answer our questions and his knowledge and expertise in mortgage lending allowed us to save over $600! Our 2 year old son will have a baby sister next year, and we could not have managed to have another child without our refinance this past May 2012. We thank you, Lalin!
– Anna & Justin, Sunland, CA
My wife and I had been trying to refinance for over a year. Because of the type of loan we had everyone was telling us repeatedly we couldn’t. It was very frustrating being stuck at over a 6.3% rate while everyone around us was sharing how they were able to get under 4%. Contacting Lalin at TruLending for his counsel was one of the smartest things we ever did. Ours was not a quick fix situation, but he kept his eye on the market and went the extra mile researching a variety of solutions. In the end, we ended up with a 30 year fixed at a rate of 3.875%, saving us several hundred dollars a month! While everyone else was quick to tell us no, Lalin worked hard to be able to tell us yes. I highly recommend Lalin and his team for their diligence, expertise and exceptional customer service.
– Thomas & Grace Dale, Monrovia, CA
Lalin’s refinance saved me hundreds of dollars of month that would have gone to interest, and can now go to principal, or just to improving my cash flow. He also eliminated the PMI–which I had grown to resent. He worked patiently with me for months while work and travel made me unavailable for months at a time. Thank you Lalin!
– John Kralik, Altadena CA – Author of “A Simple Act of Gratitude.”
Lalin’s help with our recent re-finance loan was spotless from beginning to end. He kept us informed every step of the way until the prompt and successful conclusion. We highly recommend him.
– Lalo & Marite Mantilla, Los Angeles, CA
Lalin and his team were a great help in refinance my condo. He is a very patient man that worked with me from beginning to end. He disclosed all the information that I needed to know during the entire process.
– Armen Manoukian, Glendale, CA
I just wanted to take a moment to thank you both for your excellent customer service during our home loan process. What is usually described as an arduous process, you guys made painless and as enjoyable as these things could get. You have been so efficient, so forthcoming with information, always available to give us updates and made this whole experience extremely easy and simple. I have started spreading the words that you guys are the best and anybody that wants great rates, best service, fast processing and excellent service should call you immediately. I have already referred you to the seller who was also very impressed with how smooth the process went. As he’s an agent/broker he will sure be coming to you guys with more business.
We got our keys last night and couldn’t be any happier…. Thanks again and all the best!
– Munit Yilma, Garden Grove
My experience with refinancing my house with you was excellent. You were honest and always communicated with me from day one, and helped me makes this process go very fast and easy. I have already recommended a few people to come and refinance their properties as well. I also myself have another property I would like you to refinance it for me. It was definitely a pleasure doing business with you.
– Teo Parsian, Sunland
Lalin and his team were very helpful throughout our refinance process, and particularly patient answering all our many questions. They worked hard to keep us on track with a timeline that enabled us to lock in a great new interest rate; and was able to minimize any closing cost!
– Constanza Pachon, Huntington Beach
I was hesitant about refinancing my mortgage loan until Lalin and his team took charge. Lalin and his team made the entire process seamless and smooth. The consistent level of service and attention to detail to ensure everything was done on my behalf was astonishing. I was so busy, it was like having an assistance handling everything for me – all I had to do was come home and sign my papers and it was done. Thank you for making this process so effortless. If you’re looking to refinance or obtain a new loan – go to the Tru professionals at Trulending you won’t be sorry.
– Bob Hearn, Los Angeles
Couple of co-workers recommended Trulending Mortgage to me so I felt comfortable giving my business to them, I’m glad I did. Trulending Mortgage made refinancing easy and saved my family hundreds of dollars a month on our mortgage payment. I’d definitely recommend them to family and friends.
– Leon & Agnes Vasquez, Los Angeles
We are VERY HAPPY that everything went through. I guess the saying, “three times a charm” really means something. With the extra savings, we can add more to our children’s college funds and that was very important to us. We appreciate your patience with us and we will touch base soon. Thank you so much to you and Sharon.
– Dr. Michael Grauel & Dee Grauel, Rancho Mirage
Lalin from Trulending made my refinance a breeze! I’ve refinanced before but have never had the amount of service and follow thru that I experienced w/ Lalin and his group. He was totally on my side to get me the best deal out there. Not only did they answer all my questions and concerns, but also made the entire process super easy. I’m recommending Lalin and Trulending to anyone that needs to refinance!
– Monica Crespo, Los Angeles CA
The refinance of my home went very well! So well, I don’t even remember much about it due to so much that was on my plate during that busy holiday season. Thanks for ensuring all the documents were signed and submitted on time. I never thought I could lower my rate and even save more than $200 a month as well.
– Patrick Grimaud, Winnetka CA
Lalin was always available and responsive to all of my questions and concerns! He made the process easy as he explained the process and gave me realistic expectations on the time frames and numbers. I highly recommend Trulending Mortgage!
– Dan Wakumoto, West Covina CA
Lalin De Soyza was phenomenal to work with and he ensured a very smooth loan refinance for me. He walked me through the entire process and was always available to answer any questions I had. He was patient, understanding, trustworthy, very accommodating and knowledgeable. I’d recommend Lalin to anyone for their mortgage needs. He’s willing to listen to you and respects you as a client and as a person
– Natahn Desa, Tustin CA
I’ve worked with Lalin now on two refinances, and each time I’ve been impressed by the consistently high level of service he provides and his commitment to making sure I’m satisfied with all aspects of the transaction. This builds trust, and the fact that I trust Lalin and the team at Trulending with some of the most important transactions in my life should be all anyone needs to know about the quality of their service.
– Joseph Rossi & Tami Stewart
Trulending totally obliterated the following beliefs: that refinancing must be a pain, that refinancing people are interested only in making money and will say and do anything toward that objective, that one never quite knows if one is being manipulated or if one fully understands, that there’s neither humanity nor laughter in the process. Lalin was my guy, referred to me, as it happens, by my cousin, who said he is honest, low key, on (our) side, fully disclosing and will go any mile, extra or expected. She was right. Everything was and is as Lalin said.
– Judy Shane, Los Angeles
At first, it appeared Trulending Mortgage Corp. would be handling a simple refinance at a great rate, but they uncovered problems with two of my
banks, had to work tenaciously until they were corrected, and stayed in touch with updates and good spirits throughout. This was, by far, the most enjoyable and financially rewarding business transaction ever.
– Connie Turner, Sierra Madre CA
As a retiree, I want to commend Trulending Mortgage Corp. and Lalin De Soyza for guiding me through the tough new federal guidelines for mortgage refinancing so that I could be successful. They are knowledgeable, efficient, and responsive. My highest recommendation.
– Robert Murdoch
Lalin guided us through the lending process with courtesy and efficiency. Because we had a new business, our situation was complex, and Lalin made sure that we made the right decisions and understood the process. We highly recommend him and Trulending Mortgage.
– Justin Moore and Andrea Boeck
Trulending Mortgage did an incredible job! They guided me to get the right loan for me and worked hard to get the job done quickly. I was impressed that they go me approval so quickly and they were easy to reach and very responsive. Great working professionals that return calls right away and help walk me through the process. I absolutely recommend their services.
– Dan Wakumoto, West Covina CA
The closing process was a disaster due to a bad Escrow company but Trulending was excellent. They even caught the fees the escrow company tried to include in my closing costs which I was not liable for. That alone saved me $1,800.00.
– Devanka Aluwihare, Los Angeles
After working with two different lenders who promised me the world and never delivered, Trulending Mortgage and especially Lalin De Soyza was exactly what I needed. He explained the process for me and was extremely patient and helpful in getting me the best loan and
rate out there. I own my first property now and will definitely use his
services in the future.
– Sammy S
You’ve been a real gem. I appreciate your professionalism and promptness through this whole grueling process. You have my sincerest gratitude and any future referrals I can pass your way.
– Cheryl P, M.D. Redondo Beach CA
From the initial application to the closing of my loan, Mr. De Soyza and his team were very professional, dedicated and available at all times to assist and give me valuable advice on my loan, including ensuring I got the best rate by locking in my rate at the optimal time, not what was available at the time of my application. Additionally, they went above and beyond by assisting me with resolving some issues on my credit report and worked with my hectic travel schedule.
– Gina Turner, San Ramon CA
When we were looking to refinance last spring Lalin came in highly recommended to us and he was very patient while we waited quite a while for the rates to hit our target after we were pre-approved for the loan. It was so nice to have a friendly voice to guide us through a process that can be stressful, and Lalin was always available to explain different scenarios or answer any questions that we had. We would certainly recommend Lalin and Trulending Mortgage for close attention and personalized service.
– Peter and DeAnna G., San Francisco
I just wanted to commend you and the entire TruLending team for your excellent service and assistance with our mortgage refinance. We really appreciated all the attention and time you took to walk us through the process and answer all of our questions. We definitely felt like you had our best interests in mind and were our advocate in the process.
– Francis B., Burbank CA
Working with Lalin and Tony was a wonderful experience. When I refer people to them, the first thing I always tell them is that they are responsive, which is as important to me as getting a good rate. I would leave a voicemail message or send an e-mail, and would hear back within an hour or less.
– Nancy B., Caliente, CA
We recently refinanced our house with help from Trulending Mortgage, and the service that Lalin and Tony provided was excellent from beginning to end. They were able to offer us a lower rate than our previous broker—and with lower closing costs, too. Our refinance was complicated for a number of reasons; Lalin and Tony worked tirelessly to usher us through every step of the process, and ensure that the low rate that they had originally secured for us would remain. I recommend Trulending Mortgage enthusiastically.
– Joe R. & Tammy S., San Francisco,CA
I would like to let everybody to know that Trulending Mortgage went out of their way get the Loan for us when we got our second House. Lalin & Tony where there with us through the whole process. Best of Luck to them in the Future.
– Vito & Anna S., Denair, CA
Lalin De Soyza at Trulending Mortgage is excellent. Mr. De Soyza followed through on the interest rate, no points, and closing costs exactly as promised. The interest rate was a quarter percent less than three other companies were offering at the same time, except that he lowered the closing costs by a few hundred dollars. From start to end the loan took about 15 days to close.
Lalin and his team are courteous and straightforward and follow through.
– Donald & Stacie A., Pasadena, CA